Terms and Conditions

Our terms and conditions cover all sales of products and services, information and advice given, whether charged or not. No variation in these conditions will apply unless agreed in writing. Orders are accepted only on the condition that no conditions of purchase shall apply.


Clin-Tech products are supplied For Laboratory Use Only. Products supplied For In Vitro Diagnostic Use (IVD) are expiration dated. Clin-Tech is not responsible for the performance of products whose expiration date has passed.

Clin-Tech has the right to withdraw an item from sale at any time and without notice.

All prices shown in the catalogue are Ex Works and are net of Value Added Tax (VAT).

Clin-Tech has the right to change the prices shown in the catalogue and price lists at any time and to invoice at prices current at the date of receipt of an order.

Quotations will be valid for 30 days unless otherwise notified by Clin-Tech.

Clin-Tech has the right to raise additional charges, for delivery, for an order which falls below the minimum order value, or where there is delay in delivery at the request of the customer.

Unless otherwise agreed in writing, payment in full is due within 30 days from date of invoice. Clin-Tech has the right to charge interest on all overdue amounts at the rate of 8% per annum over the Bank of England base rate.

Customers who fail to comply with these credit terms will be asked to pay in advance for additional orders.

Delivered products remain the property of Clin-Tech until paid for.

Clin-Tech has the right to deliver an order in instalments in which case the customer is required to pay the invoice for each instalment within 30 days from date of invoice.

Claims for shortages, non-ordered items or failure of delivery must be made within 7 days of receiving the invoice.


Please contact us if you have a problem with your order.

Please inspect your packages immediately upon receipt and notify us promptly of any damage or

discrepancies. If an item was shipped to you incorrectly, as the result of an error on our part, we will take quick and appropriate action to correct the problem. Before returning any items please contact Clin-Tech to obtain shipping instructions. Items returned without authorisation will not be accepted.

We will do our best to fulfil requests to return material. However, in order to maintain the quality of our products and continue to provide competitive prices, they must be returned in an “as new” re- saleable condition. Credit less a reasonable handling charge will be given for products returned in an “as new” re-saleable condition.


Material Safety Data Sheets are available to download from our website for the vast majority of our products. If the one you require is not available, contact us and we will endeavour to supply it as quickly as possible. All risk in handling products will pass at the time of delivery to the customer.

The customer must ensure that the products purchased are in a safe condition and that a safe system of work is in place. The customer is responsible for determining the suitability and specification of products.

The liability of Clin-Tech for any loss or damage suffered by a customer and arising by reason of defects in the products or otherwise howsoever is limited to the invoice price of the products in respect of or in relation to which loss or damage is claimed. Any liability accepted by Clin-Tech under these terms and conditions is in lieu of any warranty or condition implied by law as to the quality or fitness for any particular purpose of the products and save as provided in these terms and conditions Clin-Tech will not be under any liability, whether in contract, tort, breach of statutory duty or otherwise in respect of defects in products delivered or for any injury (other than death or personal injury caused by Clin-Tech negligence as defined in the Unfair Contract Terms Act 1977), damage or loss resulting from such defects or from any information, service or advice provided by Clin-Tech or its employees, contractors or agents. In no event shall Clin-Tech be liable for any consequential loss whether or not resulting from force majeure. The customer indemnifies Clin-Tech against any claims from its employees, contractors or agents.